Business Description
ZapScale is a Customer Success Platform designed for B2B SaaS companies, focused on small and medium-sized enterprises. The platform equips customer success teams with the tools they need to effectively monitor and manage their customers. With over 40 pre-built KPIs, 50 out-of-the-box playbooks, and integrations across multiple sources, ZapScale provides evidence-based, conjecture-free, and accurate customer health scores.