Business Description
How important is Impression Management? What kind of influence it has on your clients, colleagues and especially your top management? And more importantly how can an HR Manager help with it?
We all have found ourselves in this situation more than once in our organizations when together we are all trying to make a positive impression on the leader of the organization. This is one classic example of Impression Management. A term coined by Erving Goffman in 1959 which states that one tries to alter one's perception according to one's goals. Managing the impression today has become an important skill to accomplish goals and be effective in managing relationships both professional and personal.” This applies to those working in facility management services as much as it does for those in project management.
