Business Description
Go4Customer is one of the leading call center outsourcing companies delivering innovative, performance-driven and customer support solutions, across all industry segments. By using next generation technology, comprehensive insights, and industry experts for each account, we are able to offer a holistic approach, via voice, live chat, e-mail and social media management. With a combined experience of over 10 years in the global IT industry, the people behind Go4customer have extensive domain knowledge to provide customized solutions to businesses worldwide. It begins with understanding business requirements, comprehensive process documentation, gauging customer goalmouths and developing a tailored training program for industry-specific processes.Established in 2004, we are a global leader in delivering world-class inbound, outbound, and call center services to our valuable clients. We blend the industry expertise of our professionals with breakthrough technology to deliver a suite of customized quality-driven call center solutions. Our inimitable capabilities include exceptional customer services, faster turnaround time, robust business continuity management and resource planning, and strict adherence to worldwide quality standards.