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Hello, my aunt had a good experience with the Air Asia Sales Office in Kota Kinabalu. When she had questions about baggage and ticket bookings, the staff was polite and helped her right away. Regarding flight options and extra services like seat selection, they gave clear explanations. She valued their effectiveness and the well-organized office layout. The process was easy and stress-free because the team patiently responded to her questions. She was quite pleased with the service overall.

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